Before You Buy
Mattress Topper Problems: What to Know Before You Buy
Heat, smell and early sagging are the complaints that come up most with foam toppers. Here is why they happen and how to avoid them.
Mixed results
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Guides
How to Spot Fake Reviews Before You Buy
Fake reviews are now against federal rules, but they have not gone away. Eight warning signs, and what to do when you find them.
Before You Buy
Robot Vacuum Problems: What Owners Report Before You Buy
Robot vacuums save time, but they get stuck, need weekly cleaning and raise privacy questions. The recurring problems, and how to shop around them.
Worth considering
Better Alternatives
Memory Foam Topper Too Hot? Materials Worth Considering Instead
If you like the idea of a topper but not the heat of memory foam, latex and wool are the usual alternatives. What each does well, and where each falls…
Guides
How to Check Whether a Product Has Been Recalled
It takes two minutes and it is free. Where to search, what to match, and what to do if something you own is on the list.
Guides
Returns, Refunds and Chargebacks: What to Do When a Product Disappoints
A step-by-step order of attack for getting your money back in the US, from the retailer's return window to a credit card dispute.
Guides
How to Read Negative Reviews: What One-Star Ratings Really Tell You
Bad reviews are the most useful ones, if you know how to read them. A ten-minute method for separating real product flaws from noise.