How to Spot Fake Reviews Before You Buy
Fake reviews are now against federal rules, but they have not gone away. Eight warning signs, and what to do when you find them.
Section
Guides
Practical consumer guides: reading reviews critically, checking recalls, returns, warranties and getting your money back.
How to Check Whether a Product Has Been Recalled
It takes two minutes and it is free. Where to search, what to match, and what to do if something you own…
Returns, Refunds and Chargebacks: What to Do When a Product Disappoints
A step-by-step order of attack for getting your money back in the US, from the retailer's return window to a credit card…
How to Read Negative Reviews: What One-Star Ratings Really Tell You
Bad reviews are the most useful ones, if you know how to read them. A ten-minute method for separating real product flaws…