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Air Fryer Problems Beyond Recalls: Coatings, Smell and Uneven Cooking

Worn non-stick coatings, a plastic smell when new and unevenly cooked food are the everyday air fryer complaints; here is what causes each one and what the manufacturers and testers say to do.

Research-based: public sources and consumer feedback, not hands-on testing. How we review

French fries in a metal serving basket
Illustrative photo, not a product named in this article. Photo: Franciano Puhales / Pexels
In this article

Quick Verdict

Bottom line: The everyday problems with air fryers are a coating that can wear, a new-appliance smell and uneven cooking when the basket is too full. The last two are fixable; the first is a reason to check the basket material before you buy.

Best for
Small households that cook in single layers and wash the basket gently
Main concern
You want to avoid coated cookware, or expect to fill the basket and walk away

Research-based: public sources and consumer feedback, not hands-on testing. How we review

Recalls get the headlines, but they apply to specific air fryer models. Other complaints are more ordinary: a non-stick coating that starts to wear, a plastic smell from a new machine, and food that comes out cooked on one side and pale on the other. None of these is a recall matter. Each has a known cause, and two of the three are things you can do something about.

For the models that have been recalled for overheating and fire risks, see our separate summary of air fryer recalls. For the habits and checks that apply to every counter-top appliance, see small kitchen appliance safety.

Key takeaways

  • Owners have told Consumer Reports that the non-stick coating on some baskets wears off over time
  • Many non-stick coatings are PTFE, which belongs to the PFAS family; a PFOA-free label does not mean PFAS-free
  • Manufacturers say a plastic smell on the first few uses is normal and should fade after an empty run
  • Uneven cooking is usually caused by an overfilled basket blocking the airflow
  • Usable capacity is often smaller than the figure on the box

The Most Common Problems

Drawn from Consumer Reports' published guidance and from manufacturers' own support pages. They describe air fryers in general; how far each applies depends on the model.

  1. The coating wears or flakes

    Consumer Reports says owners have complained to it that the non-stick coating on some air fryer parts wears off with time. It adds that it has not seen this in its own tests, which measure how a fryer performs straight out of the box. Its advice is to avoid metal utensils, steel wool and abrasive cleaners, and to stop using a basket whose coating is flaking and ask the manufacturer for a replacement.

    Source: Consumer Reports: air fryer care guidance

  2. What the coating is made of

    Consumer Reports notes that the non-stick coatings on kitchen gadgets, air fryers included, are often made with PFAS. Philips, for one, states that the pan and basket of its air fryers are PTFE coated. Consumer Reports also warns that a “PFOA-free” label does not mean a product is free of PFAS: in one of its frying pan tests, a PTFE pan sold as PFOA-free still contained measurable PFOA. That test was on pans, not air fryers.

    Source: Consumer Reports: claims on non-toxic cookware

  3. A plastic smell when new

    Philips explains that the housing and drawer are plastic and the basket is coated, and that these parts may give off a smell during the first uses because the appliance gets very hot. Cosori’s support pages say much the same: a plastic smell from manufacturing is normal, and should lessen after a test run. Both tell owners to contact support if it does not.

    Source: Philips support: plastic smell from an Airfryer

  4. Food that cooks unevenly

    An air fryer cooks by blowing hot air around the food. Consumer Reports explains that a crowded basket blocks that airflow, which slows cooking and leaves food uneven and soggy. Its experts suggest filling the basket no more than three-quarters full unless it has a maximum fill line, and shaking or turning the food partway through.

    Source: Consumer Reports: How to Get the Most From Your Air Fryer

  5. Less room than the box says

    Consumer Reports measures capacity itself and has found it is often smaller than the manufacturer claims. A fryer that is too small for the household gets overfilled, which leads straight back to the uneven cooking problem.

    Source: Consumer Reports: air fryer buying guide

  6. Lingering cooking smells

    A smell that develops after weeks of use is a different thing from a new-appliance smell. Fat collects in the drawer and strong-smelling foods leave residue behind. The fix is cleaning the basket and drawer after each use, not an empty burn-off.

    Source: Consumer Reports: How to Clean an Air Fryer

What the PFAS question does and does not mean

PFAS are a large family of chemicals, and PTFE, the material in most traditional non-stick coatings, is one of them. Two facts are worth holding together.

First, regulators are moving. Since January 1, 2025, Minnesota has prohibited the sale of cookware with intentionally added PFAS, and its Pollution Control Agency states that PTFE is covered. How that law applies to counter-top appliances has been the subject of updated guidance, so check the agency’s page if it matters to you.

Second, we found no test that measured what an air fryer basket releases in use, and Consumer Reports’ own PFAS findings come from frying pans. We cannot tell you that a coated basket is harmful, or that it is not. What the sources do support is narrower: a coating in good condition is preferable to a damaged one, and a basket that is flaking should be replaced.

If you want to avoid the question, look at what the basket is made of before you buy. Some manufacturers describe their coating as ceramic; Ninja’s support pages, for example, describe the basket and crisper plate on some models as aluminum with a ceramic non-stick coating. Descriptions of coatings vary, so read the manufacturer’s own wording and not just the listing title.

Dealing with the new-appliance smell

  1. Remove every piece of packaging, film and tape, including from inside the drawer.
  2. Wash the basket and drawer with dish soap and a soft cloth, and dry them.
  3. Run the fryer empty. Cosori’s test run is a few minutes on the air fry setting; Philips suggests running it with no food at the highest temperature. Follow the manual for your model.
  4. Let it cool, air the kitchen, and repeat if needed.

Know the difference between a smell and a fault. Cosori’s manual says white smoke on first use is normal, but dark smoke means food is burning or there is a circuit problem. A burning or electrical smell, sparks or melting plastic are reasons to unplug the fryer, stop using it and check whether the model has been recalled.

Getting even results

  • Cook in a single layer where you can, and in batches if you cannot.
  • Shake the basket or turn the food halfway through.
  • Check early. Consumer Reports found that cooking times vary a good deal between models, so a recipe’s timing is a starting point.
  • Leave clear space around the fryer so the vent is not blocked. Cosori’s manual asks for about five inches behind and above.

Who an Air Fryer May Suit

  • Small households cooking one or two portions at a time
  • People who will wash the basket by hand with a soft sponge
  • Anyone happy to shake the basket and check the food partway through

Who May Want to Consider Alternatives

  • Large households, unless they buy a model big enough to avoid overfilling
  • Anyone who wants to avoid coated cookware altogether
  • People who expect to load it full and walk away

What to check before you buy

  • The basket material and coating, as described by the manufacturer.
  • Whether a replacement basket is sold, and for how much. Coatings are the part most likely to wear.
  • Real capacity. Buy larger than you think you need; independent measurements often come in under the claimed figure.
  • The recall record. Search the model number on the CPSC site; our recall guide shows how.
  • The critical reviews. Look for repeated mentions of flaking, a smell that did not fade, or melting. Our guide to reading negative reviews explains how to spot a pattern.

How we researched this

This article is based on Consumer Reports’ published air fryer and cookware guidance, the support pages and manuals of three manufacturers (Philips, Cosori and Ninja), and the Minnesota Pollution Control Agency’s description of the state’s PFAS law. We did not test any air fryer or analyze any coating, and we have not counted customer reviews.

Frequently Asked Questions

Is it safe to use an air fryer if the coating is peeling?

Consumer Reports’ advice is to stop using a basket whose coating is flaking, and to ask the manufacturer for a replacement basket or return the fryer to the retailer.

Why does my new air fryer smell of plastic?

Manufacturers say it is normal during the first few uses, as plastic and coated parts heat up for the first time. Washing the parts and running the fryer empty usually clears it. If the smell does not fade, contact the manufacturer.

Do air fryers contain PFAS?

Many have non-stick coatings made with PTFE, which is a PFAS. Some manufacturers describe their coatings as ceramic instead. Check the manufacturer’s own description of the basket, and remember that PFOA-free does not mean PFAS-free.

Why does my air fryer cook unevenly?

Usually because the basket is too full. Hot air has to circulate around the food, so Consumer Reports suggests filling the basket no more than three-quarters full and shaking it partway through.

Can I put an air fryer basket in the dishwasher?

Only if the manual says so. To protect a non-stick coating, Consumer Reports recommends a soft sponge and no abrasive cleaners or metal tools.

Sources & Evidence

Where the facts in this article come from. Summaries are in our own words; follow the links to check them yourself.

  1. Consumer Reports: How to Clean an Air Fryer
  2. Consumer Reports: How to Get the Most From Your Air Fryer
  3. Consumer Reports: Air Fryer Buying Guide
  4. Consumer Reports: You Can't Always Trust Claims on Non-Toxic Cookware
  5. Consumer Reports: How to Choose Safer Cookware and Kitchen Tools
  6. Philips support: There is a plastic smell coming from my Philips Airfryer
  7. Cosori support: I'm noticing a plastic smell from my air fryer
  8. Cosori support: Test Run
  9. Cosori: Pro LE 5.0-Quart Air Fryer user manual
  10. Ninja support: AF150 Series Air Fryer Max XL FAQs (basket materials)
  11. Minnesota Pollution Control Agency: 2025 PFAS prohibitions

More on: Home Appliances

Written by

Negative Reviews Editorial Team

Our articles are researched from publicly available owner feedback, product documentation, retailer Q&As and official recall records. We do not accept payment for coverage, and we say clearly when a piece is based on research rather than hands-on testing.

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